General Rental Conditions

      1. Rental Conditions

To rent a vehicle, the renter must:

  • Be of the minimum required age,
  • Hold a valid driving licence,
  • Have held their licence for the required minimum number of years,
  • Present the required original documents,
  • Provide a valid payment method for the security deposit.

The rental company reserves the right to refuse the rental if these conditions are not met.

The renter must present:

  • Original driving licence,
  • Original ID card or passport,
  • Payment method for the security deposit.

Failing this, the rental may be refused and the booking cancelled.

 

      2. Driving License

All drivers must present a valid driving license recognized in the country of rental.

Only licenses that comply with local regulations and correspond to the type of vehicle being rented are accepted.

 

a. European Union (EU / EEA)

Driving licenses issued by countries of the European Union and the European Economic Area are accepted, including licenses from the following countries:

  • Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

 

b. Non-European Union Countries

Licenses issued by countries listed on our “authorized” non-EU countries list (in accordance with the 1968 Vienna Convention and the 1949 Geneva Convention) are accepted, provided they are valid and correspond to the type of vehicle being rented.

 

Europe Albania, Bosnia and Herzegovina, Georgia, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Turkey, Ukraine, United Kingdom, Vatican City (Holy See).
America Argentina, Bahamas, Barbados, Brazil, Canada, Chile, Costa Rica, Cuba, Dominican Republic, Ecuador, Guatemala, Guyana, Haiti, Jamaica, Mexico, Paraguay, Peru, Trinidad and Tobago, United States of America, Venezuela.
Asia Azerbaijan, Bahrain, Bangladesh, Cambodia, India, Indonesia, Iran, Israel, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Lebanon, Malaysia, Mongolia, Pakistan, Philippines, Republic of Korea (South Korea), Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Vietnam.
Africa Algeria, Benin, Botswana, Burkina Faso, Central African Republic, Congo, Côte d’Ivoire, Democratic Republic of the Congo, Egypt, Ghana, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Morocco, Namibia, Niger, Nigeria, Rwanda, South Africa.
Oceania Australia, Fiji, New Zealand, Papua New Guinea.

 

c. International Driving Permit (IDP)

Certain foreign driving licenses must be presented with an International Driving Permit (IDP) in order to rent a vehicle in Greece. This requirement applies to countries outside the EU/EEA and outside bilateral agreements recognizing foreign licenses. The valid national license must always be presented together with the IDP.

  • Countries not listed among those whose licenses are accepted without an IDP: the national license alone is not sufficient to rent a vehicle in Greece. In such cases, the presentation of an International Driving Permit (IDP) is mandatory and must be accompanied by the valid national license in order to be accepted by the rental agency and recognized by Greek authorities.
  • License issued in a non-Latin alphabet: even if the country appears on the list of accepted licenses, an International Driving Permit (IDP) is required to ensure the license is readable by the rental agency and Greek authorities in case of inspection.

 

      3. Reservation and Availability

A vehicle reservation does not automatically guarantee vehicle availability.

In case of exceptional unavailability (breakdown, accident, extension, force majeure), the rental company may:

  • Provide an equivalent vehicle,
  • Modify the reservation,
  • Cancel the reservation.

No compensation may be claimed from the rental company in such cases.

 

      4. Payment

Payment for the rental is made at the agency upon vehicle pickup.

The rental company may require:

  • Full payment of the rental,
  • A security deposit,
    before handing over the keys.

 

      5. Security Deposit

A security deposit will be required at the time of vehicle pickup.

The deposit is used to cover:

  • Damage to the vehicle,
  • Insurance excess,
  • Missing fuel,
  • Late return fees,
  • Fines,
  • Cleaning fees,
  • Any unpaid damage or charges.

The rental company reserves the right to retain all or part of the deposit if necessary.

 

      6. Insurance and Excess

The vehicle is insured in accordance with applicable regulations.

The insurance generally includes:

  • Third-party liability,
  • Vehicle damage with excess.

The excess corresponds to the maximum amount payable by the renter in case of damage or a fault accident.

The renter remains fully liable in case of:

  • Driving under the influence of alcohol or drugs,
  • Unauthorized driver,
  • Breach of contract,
  • Loss of keys,
  • Incorrect fuel usage,
  • Negligence or gross misconduct.

 

      7. Fuel

The vehicle is provided with a fuel level indicated in the contract.

The vehicle must be returned with the same fuel level.
Otherwise, the missing fuel will be charged.

Any incorrect fuel usage will be entirely at the renter’s expense.


      8. Mileage

The contract provides for unlimited mileage.


      9. Late Return and Extension

The renter must return the vehicle at the agreed date and time.

In case of delay:

  • Late fees may be charged,
  • An additional rental day may be charged.

Any extension must be approved by the rental company before the end of the contract.

 

      10. Fines and Violations

The renter is responsible for all violations committed during the rental period:

  • Fines,
  • Parking violations,
  • Speeding,
  • Tolls,
  • Traffic offences.

The renter must pay all fines and administrative fees.

 

      11. Vehicle Condition

A vehicle inspection is carried out at pickup and return.

The renter acknowledges receiving the vehicle in good condition and agrees to return it in the same condition.

Any damage will be charged to the renter.

(A vehicle inspection at pickup and return is required to determine responsibility.)

 

      12. Use of the Vehicle

The renter agrees to:

  • Not lend the vehicle to an unauthorized driver,
  • Not use the vehicle for illegal activities,
  • Not participate in races or competitions,
  • Comply with traffic laws,
  • Use the vehicle in a normal manner.

 

      13. Refusal of Rental / Cancellation

The rental company reserves the right to refuse the rental or cancel a reservation in the following cases:

  • Conditions not met,
  • Documents not provided,
  • Payment refused,
  • Invalid driving licence,
  • Insufficient age,
  • Dangerous behavior,
  • Vehicle unavailable,
  • Force majeure.

 

     14. Liability

The renter is responsible for the vehicle throughout the rental period.

In case of theft, accident or damage, the renter must immediately inform the rental company.