Privacy policy

      1. Introduction

This Privacy Policy aims to inform users of the TRUST Rental website about how their personal data is collected, used and protected.

TRUST Rental is committed to protecting the confidentiality of personal data in accordance with:

  • the General Data Protection Regulation (GDPR),
  • the Data Protection Act.

 

      2. Data Collected

TRUST Rental may collect the following data:

  • First and last name
  • Phone number
  • Email address
  • Booking information
  • Driving licence information
  • IP address
  • Browsing data (cookies)

This data is collected when:

  • You fill in a contact form
  • You make a booking request
  • You browse the website
  • You contact TRUST Rental

TRUST Rental undertakes to collect only the data strictly necessary for its activities.

 

      3. Use of Data

The personal data collected is used to:

  • Manage bookings
  • Contact customers
  • Establish rental contracts
  • Manage customer relationships
  • Improve the website
  • Comply with legal and accounting obligations

The data is used only within the framework of the vehicle rental activity.

 

      4. Data Retention

Personal data is kept for a limited period:

  • Customer data: for the duration necessary for the business relationship
  • Billing data: for the legal retention period
  • Prospect data: for a limited period after the last contact

Data is not kept longer than necessary.

 

      5. Data Sharing

Personal data may only be shared with:

  • Administrative or accounting services
  • Authorities in case of legal obligation
  • IT service providers (website hosting, maintenance)

TRUST Rental never sells personal data to third parties.

 

      6. Data Security

TRUST Rental implements security measures to protect personal data against:

  • unauthorized access,
  • loss,
  • modification,
  • disclosure.

 

      7. User Rights

In accordance with the GDPR, users have the following rights:

  • Right of access to data
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability

Any request can be made by email to TRUST Rental.

 

      8. Cookies

The TRUST Rental website may use cookies to:

  • improve user experience,
  • measure website traffic,
  • ensure proper website operation.

Users can refuse or delete cookies through their browser settings.

 

      9. Changes to the Privacy Policy

TRUST Rental reserves the right to modify this Privacy Policy at any time in order to comply with legal or technical developments.